Increase Operations Efficiency in the Insurance Industry

After the economic challenges of the past decade, many companies are looking to streamline processes but are often not reaching their expected savings or fully commit to their proposed changes.

Operational efficiency is integral to maintaining profitability in a volatile market and economic climate, but it also responds to increased calls for transparency and faster access to important information. As communications become more dependent on the Internet over in-person calls, operational efficiency can also help companies meet their clients where they are at: online and researching their next major purchases.

Today’s insurance consultants strive to make insurance companies more profitable and agile, here’s how to do this with employee and operations management.

Four Effective Ways to Manage Your Employees
Operational efficiency starts with your employees. That makes operational management dependent on how you manage your employees. The right management can encourage your staff, get them better equipped for change and increase your profitability.

Encourage idea management: Your staff are your most knowledgeable and immediate resource into your business’ ins and outs. The best ideas will often come from your own staff. Working to ensure that your employees feel comfortable and encouraged to bring their ideas forward is a key to modern success, a strategy that has led to important changes in organizations like Toyota and GE.

Prioritize motivation and engagement: Employees who feel heard and engaged often show a 15-20 per cent increase in performance. So how do you engage employees? Focus on motivation, incentive programs and, of course, clear and open communication.

Incentivize your staff with fair and motivating rewards: Monetary compensation is just one way in which you can motivate your employees, but never underestimate the power of a pizza party and mentions of success in the company newsletter. These are often more cost effective and always appreciated by your team.

Change cost allocation: Flat, equal cost distribution is one of the least effective ways to improve operations, yet it is still a popular strategy. Instead, allocate costs based on consumption. It encourages people to use the resources in the organization and it saves money on expensive third-party solutions.

Four Ways to Achieve the Most Productive Organizational Structure
Look for inside hires: It pays to bring in an outside perspective, but always promoting from without instead of from within the company will leave your team feeling like they need to go elsewhere to grow. Growing leaders in-house and taking the time to mentor promising employees can help you retain valuable assets just when they may look to move, and will save you on hiring a more expensive expert from outside.

Streamline compensation: What people earn is quickly becoming more common knowledge and, with it, tensions around compensation. By streamlining your levels of compensation, you can ensure equal pay for equal work while rewarding those who deserve more for their efforts.

Reduce management layers: Modern businesses need to be flexible, agile and quick to respond to change. Having multiple levels of management can lead to the opposite: bureaucratic inefficiencies and communication structures that lose vital information. By reducing levels of management, you can increase your efficiency and better plan for those quick changes.

Get the right number of people: Too few or too many employees both present problems. One will burn out your staff, increase turnover and lead to operational “bottlenecks.” Too many employees unnecessarily increases costs while insufficiently leveraging your collected talent. This is where operations, contact centre and back-office benchmarks can drive operational efficiency.

The Assessments & Benchmarks Insurance Companies Need
If you are curious about how your company is operating and want to understand how to better streamline your operation, The Burnie Group has may assessments and benchmarks that can help your organization run better. They are even available across multiple channels, including:

Call/phone (including IVR)
Online (including chat and bots)
Mobile
Branch
Insurance benchmarks and assessments are also available across different business lines, such as:

P&C insurance
Individual life insurance
Group life insurance
Retirement
Investments
Insurance benchmarks and assessments can also help across different functions, including:

Sales
Services
Claims
Complaints
Loyalty and retention
Shared services (e.g. Workforce management)
Contact The Burnie Group today to learn more about how to drive operational efficiencies in your company to achieve better profit, happier employees, and streamlined process.

AffiliationSoftware releases a new &updated version of their affiliate software

FOR IMMEDIATE RELEASE:
S. Antonio, CH, May 19, 2018 — AffiliationSoftware announced that the newest and updated version of their popular SaaS affiliate software has been recently released and is now available on their website. This latest version includes new exclusive features that allow you to create an affiliate program for your website in minutes, even if you have zero previous experience.

About AffiliationSoftware: Since 2008, AffiliationSoftware has been providing easy and effective affiliate software solutions that help businesses grow their profits and gain a bigger ROI. Business owners can use it to create an affiliate marketing program, let other users promote their websites, and get more sales. In exchange, users will receives a small percentage on the referred sales. The AffiliationSoftware tracking system is compatible with all popular e-commerce and CMS platforms. Now every website can easily create an affiliate program and increase sales and revenue through affiliate marketing!

What’s different in the latest version of AffiliationSoftware? There are many new features in the latest version of AffiliationSoftware. One of the most important is the new types of ads available. There are: hover banners, video banners, social links, and custom landing pages. To promote your brand, affiliates can now choose between 15 types of eye-catching and attention-grabbing ads. Another important improvement is the ability to track lifetime and post-view conversions, in addition to the default post-click tracking model. Last but not least, a brand new ad-space system with banner intelligence to help optimize all your display traffic automatically.

Why choose the newest version of our affiliate software? Ilario Pellandini, CEO & founder at AffiliationSoftware commented: “We are extremelyproud to release a new and optimized version of our affiliate software. There are many improvements and new features, which can perfectly suit any affiliate marketing needs! Every online business should have his own affiliate program; it is the smartest and easiest way to increase sales. Affiliate Marketing is so popular because it WORKS for business. It offers performance-based measurable results, where both, the business owner and the affiliate, earn. The affiliate gets the commission and you get a sale! Without doubt this is a win-win situation, that’s way 81% of brands already have an affiliate program.”

Choosing the Right Insurance Company for You

There are a lot of insurance companies, so choosing between them can be quite challenging. Here are the main points to keep in mind when selecting an insurance company:
Licensing
Not all companies are licensed to operate in each state. In general, you should buy from a company licensed in your state, since you can rely on your state insurance department to help if there’s any problem.

Price
Prices vary greatly from one company to another, so it really is worthwhile to shop around. Get at least three price quotes from companies, agents and the Internet. Your state insurance department may publish a guide that shows what insurers charge for different policies in various regions in your state.

Financial Solidity
You buy insurance to protect yourself financially and provide peace of mind. Choose a company that is likely to be financially sound by using ratings from independent rating agencies.

Service
Your insurance company and its representatives should be able to answer your questions and handle your claims fairly, efficiently and quickly. Talking to other customers who have used a particular company or agent is helpful to that end. You may also want to check a national claims database to see what complaints a company has. Also, your state insurance department will be able to tell you if the insurance company you want to do business with had many consumer complaints about its service relative to the number of policies it sold.

Comfort
You should feel comfortable with your insurance, whether you get it from a local agent, directly from an insurance company, or over the Internet. Make sure that the agent or company can be reached easily if you have a question or need to file a claim.